Legal
How WORKORA works, what we expect from every account, and the rules that apply when work, money and reputation move through the platform.
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These Terms of Service govern your access to and use of WORKORA, a global marketplace where freelancers, agencies and companies discover each other, agree work, and manage delivery and payment.
By creating an account or using WORKORA you accept these terms. If you use WORKORA on behalf of an organisation, you confirm you are authorised to bind that organisation.
You must be at least 18 years old and legally able to enter into contracts to use WORKORA. You must not use the platform if applicable law or sanctions prohibit you from doing so.
WORKORA may decline, limit or end access where eligibility cannot be established.
You are responsible for the accuracy of your account details and for everything that happens under your account. Keep your credentials private and enable the security controls available in your settings.
One person or organisation is expected to operate one primary account. Accounts must not be sold, rented or transferred.
WORKORA provides the technology that connects the parties. Contracts for work are formed between the buyer and the seller. WORKORA is not a party to those contracts, is not an employer or employment agency, and does not supervise the work performed.
Clients, freelancers, companies and agencies are each responsible for the accuracy of the jobs, services and projects they publish and for delivering what they agree.
Payments, platform fees, seller earnings, payouts, refunds and subscriptions are described in the Payment Terms, which form part of this agreement.
Card and bank details are collected and processed by our payment provider. WORKORA does not store full card or bank credentials.
WORKORA owns the platform, its software, brand and interfaces. Nothing here transfers those rights to you.
Ownership of work product is determined by the agreement between the buyer and the seller. Agree deliverable and licence terms in writing before work starts.
You keep ownership of the content you upload. You grant WORKORA a licence to host, display and distribute that content as needed to operate the platform — for example showing your profile, portfolio or service listing to other users.
Content you submit for verification is not profile content and is not shown publicly.
WORKORA may restrict, suspend or close an account that breaches these terms, the Marketplace Rules, or applicable law, or where there is credible risk of harm to other users.
You can close your account at any time. Obligations that were already incurred — completed work, fees, and pending disputes — survive closure.
Disputes about scope, quality or delivery should first be resolved between the parties through the order or contract thread. WORKORA may review the record and take marketplace actions such as reversing an earning, restricting an account, or supporting a payment-provider decision.
WORKORA's role in a dispute is administrative. It is not legal arbitration and does not replace your legal remedies.
WORKORA is provided on an "as available" basis. We do not guarantee that any user will receive work, hire successfully, or achieve a particular result, and we do not warrant the conduct of any user.
To the maximum extent permitted by law, WORKORA is not liable for indirect or consequential loss, or for loss of profits, data or opportunity arising from marketplace transactions between users.
We may update these terms as the platform evolves. Material changes will be signalled in-product before they take effect, and the updated date at the top of this page always reflects the current version.
Questions about these terms can be raised through the Help Center. Legal entity and registration details are published in-product once they are confirmed; we do not state licences or approvals we have not obtained.